Teams That Work

Part I. All about Teams
? Chapter 1: What really drives team effectiveness? (and getting the most out of this book)
? Chapter 2: Busting a few teamwork myths
? Chapter 3: Not all teams are the same

Part II. The Science of Teamwork: Understanding the Drivers
? Chapter 4: Capabilities: It starts with the right expertise
? Chapter 5: Cooperation: Attitudes and beliefs that emerge from the other drivers
? Chapter 6: Coordination: Teamwork is about behaviors
? Chapter 7: Communication: More is not better, better is better
? Chapter 8: Cognitions: Are we on the same page?
? Chapter 9: Conditions: You get what you encourage and tolerate
? Chapter 10: Coaching: Leadership isn't just for leaders

Part III. What Should I Do: Using the Seven Drivers
? Chapter 11: A quick refresher
? Chapter 12: Team Leaders: Helping your team succeed
? Chapter 13: Team Members: Being a great team member
? Chapter 14: Consultants: Enabling teams to improve
? Chapter 15: Senior Leaders: Promoting teamwork in your organization

Tools
? Tool A: Common Team Competencies List
? Tool B: Team Debriefing Tips and Outline
? Tool C: Conditions for Team Effectiveness: Diagnostic Questions
? Tool D: Understanding Your Team: A Quick Self-Assessment
? Tool E: Ideas Matrix

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• Liderança e motivação: Gestão
• Psicologia ocupacional e industrial