Handbook of Behavioral Operations Management
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Handbook of Behavioral Operations Management
Social and Psychological Dynamics in Production and Service Settings
; ;
Oxford University Press Inc
08/2015
448
Dura
Inglês
9780199357215
imprevisto
Descrição não disponível.
Contents ; Introduction to the Handbook ; PART I: BACKGROUND AND THEORETICAL CONSIDERATIONS ; Chapter 1. A Brief History and the Contemporary Knowledge Base ; Chapter 2. The Virtuous Cycles of Experimental Learning ; PART II: LESSONS IN PRODUCTION AND SERVICE CONTEXTS ; Chapter 3. Synch and Swim: Managing and Mismanaging Process Constraints and Variability ; Chapter 4. Process and Perception: Kristen's Cookie Company from a Behavioral Point of View ; Chapter 5. Outflanking Undecided, Ever-Changing Puzzles : The Role of Human Behavior in Scheduling ; Chapter 6. Hitting the Target: Process Control, Experimentation, and Improvement in a Catapult Competition ; Chapter 7. The Wait or Buy Game: How to Game the System That's Designed to Game You Back ; Chapter 8. Seeing the Forest (And Your Tree): Envisioning Motivation and Performance in Work Design ; Chapter 9. Satisfaction Architect: Service Design and Its Behavioral Implications ; Chapter 10. Sharing the Load: Group Behavior and Insights into Simulating Real-World Dynamics ; PART III: LESSONS IN SUPPLY CHAINS AND INTEGRATIVE/ENABLING TECHNOLOGY ; Chapter 11. Booms, Busts, and Beer: Understanding the Dynamics of Supply Chains ; Chapter 12. Kicking the <"Mean>" Habit: Joint Prepositioning in Debiasing Pull-to-Center Effects ; Chapter 13. Sharing the Risk: Understanding Risk-Sharing Contracts from the Supplier's Perspective ; Chapter 14. A Chain of Hands: Pro-Social Integration in a Coffee Supply Chain Setting ; Chapter 15. Supply Chain Negotiator: A Game of Gains, Losses, and Equity ; Chapter 16. ERP Simulator: Examining Competitive Supply Chain Team Dynamics ; Chapter 17. The Fresh Connection: Inter-Functional Integration in Supply Chain Management ; Chapter 18. Wrapping it Up: Behavior and Decision Making Revealed in Business Simulation Games ; Conclusion: Behavioral Operations in Practice and Future Work
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Contents ; Introduction to the Handbook ; PART I: BACKGROUND AND THEORETICAL CONSIDERATIONS ; Chapter 1. A Brief History and the Contemporary Knowledge Base ; Chapter 2. The Virtuous Cycles of Experimental Learning ; PART II: LESSONS IN PRODUCTION AND SERVICE CONTEXTS ; Chapter 3. Synch and Swim: Managing and Mismanaging Process Constraints and Variability ; Chapter 4. Process and Perception: Kristen's Cookie Company from a Behavioral Point of View ; Chapter 5. Outflanking Undecided, Ever-Changing Puzzles : The Role of Human Behavior in Scheduling ; Chapter 6. Hitting the Target: Process Control, Experimentation, and Improvement in a Catapult Competition ; Chapter 7. The Wait or Buy Game: How to Game the System That's Designed to Game You Back ; Chapter 8. Seeing the Forest (And Your Tree): Envisioning Motivation and Performance in Work Design ; Chapter 9. Satisfaction Architect: Service Design and Its Behavioral Implications ; Chapter 10. Sharing the Load: Group Behavior and Insights into Simulating Real-World Dynamics ; PART III: LESSONS IN SUPPLY CHAINS AND INTEGRATIVE/ENABLING TECHNOLOGY ; Chapter 11. Booms, Busts, and Beer: Understanding the Dynamics of Supply Chains ; Chapter 12. Kicking the <"Mean>" Habit: Joint Prepositioning in Debiasing Pull-to-Center Effects ; Chapter 13. Sharing the Risk: Understanding Risk-Sharing Contracts from the Supplier's Perspective ; Chapter 14. A Chain of Hands: Pro-Social Integration in a Coffee Supply Chain Setting ; Chapter 15. Supply Chain Negotiator: A Game of Gains, Losses, and Equity ; Chapter 16. ERP Simulator: Examining Competitive Supply Chain Team Dynamics ; Chapter 17. The Fresh Connection: Inter-Functional Integration in Supply Chain Management ; Chapter 18. Wrapping it Up: Behavior and Decision Making Revealed in Business Simulation Games ; Conclusion: Behavioral Operations in Practice and Future Work
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